IT (Information Security Management System)

Over 90% of small and medium-sized businesses rely on technology and digital tools to simplify internal management, financial, and logistics processes.

Technology and IT-based services are increasing in demand due to the increasing use of IT (Information Technology) systems, software, and digital devices within businesses. Companies are adopting more technical and digital processes to make procedures streamlined and efficient.  

Implementing an ISO standard will benefit any IT company because clients and customers can be assured of your company's compliance with legal regulations. 

Any business within the IT industry will find legal competencies and regulations in place to maintain high-quality service standards. It is essential that these standards are observed and maintained consistently so that your business keeps a competitive advantage.  

Benefits of ISO Certification for IT (Information Security Management System) Organisations:

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Customer/client confidence
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Competitive advantage in your industry
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Improve data security
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Compliance with industry and regulatory requirements
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Greater efficiencies within your business

ISO 9001 

Any business that provides IT services will find ISO 9001 essential to maintaining a compliant and efficient Quality Management System (QMS). Implementing an ISO 9001 system will give your business a competitive advantage in your industry. Maintaining a compliant QMS system is integral to your business's expansion and customer satisfaction.

Within an IT or technology-related business, ISO 9001 will streamline internal processes, cut costs, and reduce waste. Errors caused by poor discipline and inadequate system maintenance will be significantly reduced, as procedures adopted by ISO 9001 will give your business more control over company processes.

As a benchmark for quality maintenance, ISO 9001 certification is designed to improve your business's capability to satisfy the expectations of buyers, customers, and interested parties.

Benefits of ISO 9001:

  • Increase client and customer satisfaction
  • Improve efficiency due to streamlined processes
  • Competitive advantage in your industry
  • New market opportunities 
  • Continual improvement 
  • Reduce operating costs

ISO/IEC 27001

Businesses within the IT industry are expected to maintain high-security standards. It is an essential part of demonstrating compliance with legal regulations. 

Establishing high-quality cyber security standards is crucial for any business within the IT service sector. There is a high reliance on technology that handles confidential data on clients, customers, suppliers, and staff, which could be a target for threats.

This data could include bank details, transactional history, personal information, and cyber information. IT businesses are expected to implement cyber protection from security threats and data breaches that could risk your company and clients. 

Your data and security systems could be a target for fraud, theft, mishandling and hacking if your security systems are not up to par. Your IT systems must be safe, secure, and protected under EU General Data Protection Regulation (GDPR) and cyber-security laws.

Implementing ISO/IEC 27001 will enable your business to comply with GDPR and data protection laws and allow your business to adopt high-quality processes that reduce risk. 

Benefits of ISO/IEC 27001: 

  • Improve data security 
  • Knowledge of strategies to address your security risks 
  • Continuous improvement 
  • Increase trust in the protection of your business 
  • Increase protection against security risks and breaches 
  • Action and prevention plans implemented 

ISO 20000 

ISO 20000 is the international ISO standard for a Service Management System (SMS). An SMS is a crucial standard that every company in the IT sector must have to maintain high-quality standards. 

ISO 20000 requires companies to implement management over the planning, design, transition, and deployment of IT services. Control of your IT services will increase reliability over the consistency and quality your services demonstrate. 

You can adopt best practices to meet your client's needs and ensure that quality processes are used by all IT services, departments, providers, and outsourcing companies.

Being able to demonstrate compliance with ISO 20000 is the solution to meeting the requirements of compliant IT services. 

Benefits of ISO 20000:

  • Improve reliability and consistency of IT services 
  • Improve focus and consistency of documentation processes 
  • Measure and evaluate performance, procedures, and practices to maintain a continual improvement system 
  • Increase transparency and optimise IT Service Management Systems 
  • Enhance and reinforce IT management and control 
  • Increase awareness of the demands of IT governance 

ISO 22301

Having a continual improvement system in place is essential for any business to adapt to the changing circumstances in the marketplace. For IT businesses, you must stay up to date with legal regulations to reduce risk and uncertainty in response to any changes. 

ISO 22301 is the ISO standard for adopting a Business Continuity Management System (BCMS), which allows businesses to understand the procedures that must be followed in the face of disruption or a disaster.  

Implementing ISO 22301 can be vital for your business's recovery in the event of unexpected change. For IT companies, risks such as fires, floods, theft, natural disasters, and economic threats can be reduced with ISO 22301. The risk of losing data, technology, and systems can be recovered if preventative measures are in place for your company. 

Benefits of ISO 22301: 

  • Understanding business vulnerabilities and risks 
  • Have a rehearsed framework for disaster recovery, restoration, and informational flow 
  • Understand how to deal with minor and major IT (Information Technology) disasters 
  • Minimise the risk of IT disruption 
  • Safeguard both your staff, reputation, and customers 
  • Provide confidence and reliability to stakeholders and customers 
  • New global market opportunities 
  • Continual improvement procedures