ISO 20000 Certification

ISO 20000 Information Technology standard is applicable to all¬†organisation who are involved in the management, including outsourcing, of their own IT systems as well as organisations providing IT service management services to their customers. It’s focus is on delivering good and improving services to users.

Organisations key operational processes often rely on IT and changes within these processes require changes to the IT systems – affecting hardware, software, communications and support.

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